Grievance Redressal & Escalation Matrix

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Grievance Redressal & Escalation Matrix

ParticularsDetails
Registered Entity NameROHAN JAIN PROPRIETOR OF CAPLIFY RESEARCH
Trade Name / Websitewww.caplify.in
Type of RegistrationResearch Analyst
SEBI RA Registration NumberINH000017073
BSE RA Enlistment Number6246
Registration DateJun 27, 2024
SEBI RA ListView on SEBI
BSE RA Enlistment No.View on BSE

Registered Address & Customer Support

ParticularsDetails
Registered AddressA 13 and 14 Jhilmil Colony, DELHI, NATIONAL CAPITAL TERRITORY OF DELHI, 110095
Correspondance AddressA 13 and 14 Jhilmil Colony, DELHI, NATIONAL CAPITAL TERRITORY OF DELHI, 110095
Customer Support Head / CEOROHAN JAIN
Phone+91 80105 04339
Emailrohanjainglobal@gmail.com

Internal Grievance Redressal Process

If you are dissatisfied with any aspect of our services, please raise your concern through the following channel:

Contact MethodDetails
Emailrohanjainglobal@gmail.com
Phone+91 80105 04339

Regulatory Escalation Process (SEBI)

If your issue remains unresolved after 7 working days, or if the response provided is unsatisfactory, you may escalate the matter directly to SEBI via the following platforms:

Sr. No.SEBI Grievance PlatformDetails / Link
1SEBI SCORES Portalhttps://scores.sebi.gov.in/
2SEBI SMART ODR Platformhttps://smartodr.in
3SEBI Toll-Free Numbers1800 22 7575 / 1800 266 7575
4SEBI Regional OfficesContact List
5Market Intelligence (MI) Portalhttps://mi.sebi.gov.in

For Impersonation or Online Fraud

Sr. No.Reporting ChannelDetails / Link
1Cyber Crime Reporting Portalhttps://cybercrime.gov.in/
2National Cybercrime Helpline1930

Additional Disclosures

To view our complete set of client-awareness documents—including Client Consent, Investor Charter, Most Important Terms & Conditions (MITC), Research Service Details, Complaint Handling Matrix, Fraud Awareness, Refund Policy, third-party product risks, and others—please visit: www.caplify.in

We strongly encourage all clients to review these documents thoroughly to avoid any future conflicts of interest or misunderstandings.